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sWaP

Frequently Asked Questions

1 What is Bluetooth?
2 How do I setup and use my Bluetooth Headset?
3 What is sWaP’s Warranty Policy
4 My sWaP keeps searching?
5 How do I use an MP3 song as a ring tone?
6 How do I setup my sWaP Stereo Bluetooth Headset?
7 How can I conserve battery on my sWaP Watch?
8 How do I input my MMS Settings?
9 How do I input my GPRS/GSM Settings for WAP?
10 What if my sWaP still is not working?

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#1 What is Bluetooth?

Bluetooth is a short-range wireless communications technology designed to replace the cable that usually connect portable and/or fixed devices while maintaining high levels of security.
The key features of Bluetooth technology are robustness, low power and low cost. The Bluetooth specification defines a uniform structure for a wide range of devices to connect and communicate with each other. A fundamental Bluetooth wireless technology strength is the ability to simultaneously handle both data and voice transmission.
Any Bluetooth enabled device, almost everywhere in the world, can connect to the other Bluetooth enabled devices that are nearby. Each device can also simultaneously communicate with up to seven devices at the same time.

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#2 How do I setup and use my Bluetooth Headset?
Please ensure that your sWaP is powered on and the SIM card is inserted.
Please ensure that your Bluetooth Headset is fully charged.
Now follow steps 1-13 to setup your Bluetooth headset
sWaP Watch
1. Press the MENU Button
2. Select SETTINGS
3. Scroll down to ORGANIZER and select
4. Select BLUETOOTH (point 7)
5. Ensure that the POWER is ON (point 1)
6. Scroll Down to SETTINGS (point 5)
7. Please ensure that the VISIBILITY is ON
Bluetooth Headset
1. Press and hold the telephone button (BLUETOOTH SCREEN)
2. This must be held for approx 10 seconds (The headset must be off before you do this)
3. The blue telephone light will now flash on/off continuously which indicates that it is now in a discoverable mode.
sWaP Watch
1. Now please return to the previous screen (BLUETOOTH SCREEN)
2. Whilst in the Bluetooth setting select Inquiry Audio Device (point 2)
3. This will now search for any active Bluetooth devices
4. Once it has displayed the discovered device, please select the device by using the BOND button (located at the bottom left of the screen)
5. When the device asks for a code, please enter 0000 and press OK
6. This will now pair the device.
The Bluetooth Handset is now ready for use.
(If this did not work then please repeat steps 1 – 16 again until pairing is successful)

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#3 What is sWaP’s Warranty Policy

The warranty is to cover the mechanical operation and functions of original sWaP products for one year from the date of purchase.
The accessories warranty covers:
• Battery for six months
• Earphone and USB cable for three months
• Charger and Data Interface card for six months
Restrictions:
Proof of purchase must be supplied.
The product must be a genuine and original sWaP product.
Any misuse or damage adjudged to be caused by the user will not be covered by the standard terms of this warranty.
This warranty will be void if any attempt has been made to access or alter the internal mechanism.
Misuse and damage includes the dropping of the watch, submerging the watch in any liquid substance and higher than usual wear and tear.
No sWaP product repairs are covered outside of the official technical repair centre of Dyal Trading Ltd. No claim for refund of fees incurred relating to repairs to a sWaP product outside of our company will be granted. Furthermore, any repairs carried out to sWaP products outside of the official repair center, will result in the warranty being void.
Only those products classified as waterproof are guaranteed under the terms of our warranty for water damage. Waterproofing is only subject to resistance against water damage and no other liquid damage is covered under the terms of our warranty.

Firmware Updates
From time to time it is necessary to Update the Firmware of your sWaP. Each update is different but can enhance the features of your sWaP product.
There are currently NO firmware updates available to the sWaP watch.

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#4 My sWaP keeps searching?

Please follow the below procedure.
1. Press the bottom metal button on the left had side of the sWaP unit to take you into the MENU system.
2. You should now have six ICONS on the screen
3. Choose the OPTIONS ICON (purple icon)
4. You should now be in the SETTINGS menu
5. Select option 4 (phone Setup)
6. Now choose option 5 (display Characteristics)
7. Select option 2 (screen saver)
8. Select option 1 (setting)
9. Please ensure that the status is ON
10. Now select Waiting and place this onto 1min
11. This can be done by pressing the small arrows left & Right.
12. Now Press OK
13. Press the top metal button on the left hand side of the phone to take you back to the main screen.

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#5 How do I use an MP3 song as a ring tone?

Press the bottom metal button on the left hand side of the sWaP unit to take you into the MENU system
You should now have six ICONS on the screen
Choose the SETTINGS icon (purple icon)
Select option 3 USER PROFILE
Select option 1 GENERAL
Select option 2 CUSTOMISE
Select option 1 TONE SETUP
Select option 1 INCOMING CALL
Scroll down to options 26. – 30.
Select option 26.
Select option 3 REPLACE
Select FROM CARD
Scroll down to MY MUSIC. (this is where you should have all your music saved)
SELECT A SONG OF YOUR CHOICE, (Done message flashes)
Select OK
Select option 1 SET AS RING TONE
Done, message flashes
NOW PRESS THE TOP LEFT HARD BUTTON TO TAKE YOU BACK TO YOUR HOME SCREEN AND YOUR RINGTONE IS SETUP.

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#6 How do I setup my sWaP Stereo Bluetooth Headset?

Please ensure that your sWaP watch is fully charged, powered ON and the SIM card is inserted
Please ensure that your Stereo Bluetooth Headset is fully charged
A: sWaP Watch
Press the MENU Button.
Select SETTINGS.
Scroll down and select ORGANISER
Select BLUETOOTH (point 7)
Ensure that the POWER is ON (point 1)
Scroll Down to SETTINGS (point 5)
Please ensure that the VISIBILITY is ON
B: Stereo Bluetooth Headset
From the OFF state, Press and hold the LED indicator button. (Below the play /pause button)
This must be held down for approx. 6 SECONDS
First the indicator will flash a Pink colour carry on holding down the button for a few more seconds then the indicator will start alternating between a BLUE & RED light
The Stereo Bluetooth is now in discoverable mode
C: sWaP Watch
Return to previous screen (BLUETOOTH SCREEN)
Whilst in the Bluetooth setting select INQUIRY AUDIO DEVICE (point 2)
This will now search for any active Bluetooth devices
Once it has displayed the discovered device (R35 or sWaP), please select the device by using the BOND button (located at the bottom left of the screen)
When the device asks for a code, please enter 0000 and press OK
Press YES, this will now pair the device with your sWaP Watch
Your sWaP Stereo Bluetooth Headset is now ready for use

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#7 How can I conserve battery on my sWaP Watch?

All sWaP models battery life can be affected substantially by the below points.
1. Bluetooth – Having your Bluetooth switched on when not in use can substantially reduce battery life, please switch off when not in use.
2. Screen Saver – By activating the screen saver you can substantially increase your sWaP’s battery life.
(This will mean however that you will have to double tap you sWaP display for the time to update itself, as opposed to it constantly updating
minute by minute which drains the sWaP battery very quickly)
3. Media Player – Watching video clips, listening to music, recording video, viewing pictures regularly … all of these factors as expected will severely affect
your sWaP battery life, by minimizing these you can increase your battery life enormously.
4. GPRS Signal – Depending where you are, for example if you are constantly  in a low signal area then the sWaP will continuously  be searching for  a
stronger signal and this itself can drain the sWaP battery faster than usual, when in a stronger reception area this will increase battery life.
5. As with all mobile phone batteries are critical to reduce the unnecessary use of features that impact upon your battery life and the sWaP is no exception.
N.B.
It is always recommended to fully drain your sWaP battery before you then return it to charge, this can greatly help to prolong the life cycle of the battery.

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#8 How do I input my MMS Settings?

Please click on the link below to download the step by step guide of how to input your MMS settings.

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#9 How do I input my GPRS/GSM Settings for WAP?

Please click on the link below to download the step by step guide of how to input your GPRS/GSM settings.

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#10 What if my sWaP still is not working?

It is important to register your sWaP online which will activate your free one-year manufacturer’s warranty and also make you eligible for online support. To register go to www.s-w-a-p.co.uk, alternatively you can call technical support  on +44 (0) 872 372 0170

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